Top 5 Signs It’s Time to Switch Commercial Cleaning Companies

Hey there, friends! It’s Meghan from One Sun Commercial Cleaning, and today I want to have a real talk about something I hear all the time from business owners and facility managers—frustration with their current cleaning service.

Look, I get it. You hire a cleaning company expecting reliability, quality, and peace of mind… but instead, you’re dealing with no-shows, half-done jobs, or worse—having to clean up after the people you’re paying to do the cleaning! (Yes, I’ve heard those stories!)

If any of this sounds familiar, it might be time for a switch. Here are five big red flags that tell you it’s time to call in a cleaning crew that actually cares.

1. Inconsistent Service

Does your cleaning team show up when they feel like it? Are you walking into work wondering what kind of job they did this time? A great cleaning service should be as reliable as your morning coffee—consistent, satisfying, and never missing a day! If you’re dealing with hit-or-miss service, that’s your sign to move on.

2. Poor Communication

Ever feel like you're talking to a brick wall? Your cleaning company should be easy to reach, quick to respond, and open to feedback. If you’re constantly chasing them down just to fix simple issues, that’s a major problem. A good cleaning company works with you, not against you.

3. Declining Quality Over Time

They started out strong, but now? Not so much. You’re noticing dust where there shouldn’t be dust, trash cans that don’t get emptied, and streaky floors that make you wonder if they even tried. Cleaning isn’t a “set it and forget it” kind of service—it requires attention to detail every single time.

4. High Employee or Customer Complaints

If your team or customers are noticing the cleaning problems, that means it’s really bad. Nobody wants to use a dirty bathroom or work in a space that feels neglected. A clean, fresh environment boosts morale and leaves a lasting impression. If you’re constantly hearing complaints, it’s time for a change.

5. Lack of Proper Disinfection & Sanitization

Let’s be real—wiping down a counter and calling it a day isn’t enough. If your cleaning team isn’t properly disinfecting high-touch surfaces—think door handles, light switches, restrooms, break rooms—you’re putting people at risk. A quality cleaning company makes health and hygiene a priority, not an afterthought.

Let’s Make the Switch Simple!

If you’re dealing with any (or all) of these issues, don’t stress—I’ve got you! At One Sun Commercial Cleaning, we believe in showing up, doing the job right, and treating your business like our own. No shortcuts, no excuses, just consistent, high-quality cleaning you can count on.

Let’s chat and see how we can help! 📞 Call me today, and let’s make sure your business is as clean and professional as it deserves to be.

Talk soon,

Meghan Tate

Owner, One Sun Commercial Cleaning